Electronic Prehospital Care Reports
Electronic Medical Records (EMR), including PCR (ePCR)s, are increasingly utilized in the Hudson Valley Region. Currently, more than 90% of PCR information received in our office is reported electronically and the number of agencies adopting EMR is increasing. On this webpage you will find policy information, information for agencies considering electronic medical records, and information for agencies currently submitting electronic records. Agencies using and adopting Electronic Medical Records and electronic PCRs must adhere to: NYS BEMS Policy 12-03, HVREMSCO Electronic PCR Policy, and enter into an Electronic EMS Medical Record and Quality Assurance Memorandum of Understanding.
HVREMSCO ePCR Policy (November 2012)
Having a problem with ePCR’s? Report it here.
The New York State Bridge
The New York State DOH BEMS has contracted with ImageTrend to provide the New York State EMS State Bridge. The NYS EMS Bridge is a web-based comprehensive, collection, analytic, and reporting system for all pre-hospital care data. The NYS EMS Bridge allows agencies to upload PCR data in XML, run preset and on-demand reports, message agency members, manage certifications and member information securely, and provide a secure space for agencies to upload documents and materials for member use. Each agency’s administrators are issued unique usernames and passwords for access to the NYS EMS Bridge with a service administrator service level. All providers are entered, by the agency administrator, as rescue service providers. After three incorrect log in attempts, the system will lock. Please contact the HVREMSCO for a password reset.
What is NEMSIS?
NEMSIS is the National Emergency Medical Information System. www.nemsis.org. NEMSIS is the national repository that will be used to store EMS data from every state in the nation. The NEMSIS project was developed to help states collect more standardized elements and eventually submit the data to a national EMS database. These elements are defined by the NEMSIS data dictionary. Certain elements are required by NYS BEMS and additional data elements may be required by the HVREMSCO. The data dictionary with the New York State data set is available by clicking here
The NEMSIS Gold Compliant List as of December 26, 2012 is available at:
When are the NEMSIS 3 requirements going into effect?
The NEMSIS 3 dataset is scheduled for release March 1st 2014 and further updates annually on March 1; an implementation requirement date by NYS BEMS is not yet established.
Frequently Asked Questions
Our agency wants to go electronic… Now What?
1. Contact the HVREMSCO to obtain access for the agency administrator(s) to the New York State Bridge
2. Select a vendor and notify the HVREMSCO in writing of the agencies intent to move to electronic PCRs. This may be e-mailed to email@example.com.
3. Follow the HVREMSCO Electronic PCR Policy and 12-03. PLEASE NOTE: The requirements under each section must be provided to the HVREMSCO PRIOR to approval by the HVREMSCO.
4. Complete the Electronic EMS Medical Record and Quality Assurance Memorandum of Understanding. PLEASE NOTE: The agency responsibilities to the HVREMSCO include the provision of HVREMSCO access for limited research studies.
5. Enter all staff and/or volunteers providing patient care at the agency into the New York State Bridge.
6. NYS BEMS must be notified in writing of the agency’s intent to use electronic records pursuant to NYS BEMS Policy 12-03. NYS BEMS Policy 12-03 is available at the link at the top of this page.
Which Vendors are currently used by agencies in the HVREMSCO region?
Ambupro® , EMS Charts®, ESO Solutions®, ImageTrend®, and Zoll®
May our agency use a different Vendor?
Yes. The Vendor must be NEMSIS 3.4 Compliant and be able to submit data successfully to the New York State Bridge. Please contact the HVREMSCO office for further details.
There are so many options for vendors out there; how do we choose?
There are several factors which an agency should consider prior to selecting a vendor. Please contact the HVREMSCO office with any questions. Please follow the link to a PDF list of
Our agency captain/director/tech guru is unavailable and our system crashed; who do we call?
First, follow appropriate agency policy. Below are the technical support numbers for the vendors in use in the HVREMSCO area. Please note: when systems fail the HVREMSCO must be notified of the date, time, and type of failures.
Ambupro: (508) 678-3330 Select option 1
EMS Charts: (866) 647-8282
ESO Solutions: (866) 766-9471
ImageTrend: (888) 730-3255
Zoll: (800) 663-3911